Privacy Policy
Effective Date: January 29, 2025
At Orovia Wellness, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information when you visit our website (www.oroviawellness.com), contact us, place an order, or communicate with us regarding qualified laboratory research procurement, order support, or product documentation. We do not sell, rent, or share your personal information with third parties for unrelated marketing purposes.
1. Information We Collect
Personal Information You Provide
When you interact with our website or contact us, we may collect:
- Name
- Email address
- Phone number
- Other information you may provide via forms, surveys, or messages
Automatically Collected Information
When you visit our website, we may automatically collect:
- Browser and device information
- IP address
- Usage data (pages visited, links clicked)
- Cookies and tracking technologies (explained below)
2. How We Use Your Information
We collect your personal information to:
- Operate & improve our website: Ensure optimal functionality, performance, and user experience.
- Communicate with you: Respond to inquiries, provide support, and send important updates—including email/SMS communications via Klaviyo.
- Analyze usage: Understand behavior and improve our services.
Note: We do not sell, rent, or share your personal information with any third party for marketing purposes.
3. Third-Party Services
To support our website operations, order processing, and communications, we may use trusted third-party service providers.
Klaviyo (Email & SMS Communication)
We use Klaviyo to manage and send emails and SMS messages.
By providing your contact details, you consent to receiving communications through Klaviyo. These communications are strictly transactional, informational, or support-related.
Klaviyo adheres to confidentiality and industry-standard privacy practices.
Website Hosting & Analytics
Our website may use third-party hosting and analytics tools to improve performance.
Any data collected is used only to enhance site functionality—never sold or shared for marketing.
4. Data Security
We implement reasonable and appropriate safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction.
While we take data protection seriously, no online system can guarantee 100% security. We encourage you to use caution when sharing personal data online.
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Improve user experience
- Remember preferences
- Analyze site performance
You may disable cookies through your browser, but doing so may impact website functionality.
6. Your Rights & Choices
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data (where legally possible)
- Opt out of data collection or marketing communications
To exercise any of these rights, contact us at:
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements.
When updates occur, we will revise the “Effective Date” above and post the updated version on our website.
We recommend revisiting this page occasionally.
8. Contact Information
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:
📧 Email: support@oroviawellness.com
🌐 Website: www.oroviawellness.com
🏢 Company: Orovia Wellness
📍 Address: (Please provide your preferred business address)
